In manufacturing, most companies have to deal with costly quality problems eating up too much of their profit. Many of these problems persist for far too lon...

Statistical process control (SPC) charts were developed by Walter Shewhart and introduced to the world in his 1931 book "Economic Control of Quality of Manuf...

We take measurements every day to control processes and to accept or reject products. Often, there is little thought that goes into understanding the measure...

Too much variation is a common cause of defects in a manufacturing company. This variation causes some items to be over or under the specification limit. All...

Manufacturers lose most of their profits due to Quality problems. Consider that for a moment. Do you think that is true at your workplace? The Cost of Qualit...

In this post I want to describe a simple technique that can lead to learning something new. In this case, we found out something interesting and useful when w...

There are a lot of people who are responsible for business process improvement and it can be a daunting task. Where does one begin? All companies face countl...

All organizations today dedicate some level of effort on improving their business processes. It's an important component of competitive strategy. Leading org...

There have been several occassions in my work history when something out of the world of applied statistics struck me as being rather insightful. There was t...

I think this advice is pretty obvious but I don't see it being employed often enough. Many of us are tasked with improving a process (solving a problem) and w...