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Process Improvement with Control Charts

Statistical process control (SPC) charts were developed by Walter Shewhart and introduced to the world in his 1931 book "Economic Control...

Understand Measurement Variability

We take measurements every day to control processes and to accept or reject products. Often, there is little thought that goes into...

Industrial Problem Solving

Manufacturers lose most of their profits due to Quality problems. Consider that for a moment. Do you think that is true at your...

Getting Started with Process Improvement

There are a lot of people who are responsible for business process improvement and it can be a daunting task. Where does one begin? All...

Your Data Holds Key Insight

All organizations today dedicate some level of effort on improving their business processes. It's an important component of competitive...

Develop your statistical competence

There have been several occassions in my work history when something out of the world of applied statistics struck me as being rather...

Understand Your Processes

I think this advice is pretty obvious but I don't see it being employed often enough. Many of us are tasked with improving a process...